Welcome to Barne Bow Shop’s FAQ section. As precision archery specialists since 2025, we’ve compiled answers to the most common questions about our products, shipping, and services to help you focus on what matters – your shooting.
About Our Products
Q: What types of bows do you specialize in?
A: We carry a comprehensive selection for all archery disciplines including:
- Olympic Recurve: ILF risers, limbs, and complete Formula Olympic setups
- Hunting Equipment: Compound bows, crossbows, and specialized bowfishing gear
- Traditional Archery: Longbows and one-piece recurves
- Youth Packages: Complete starter kits for young archers
Q: How do I choose between ILF and Formula Olympic recurve components?
A: ILF (International Limb Fitting) systems offer universal compatibility and customization, ideal for intermediate to advanced archers. Formula Olympic gear provides tournament-grade precision with proprietary fittings. Our support team can recommend based on your competition level and budget.
Q: Do you offer complete bow packages?
A: Yes! We provide expertly assembled packages for:
- Compound hunting setups
- Recurve starter kits
- Youth archery packages
Ordering & Account Questions
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure global transactions.
Q: Can I modify my order after placement?
A: Orders enter our 1-2 day processing window immediately. For urgent changes, email [email protected] with your order number – we’ll attempt modifications if processing hasn’t begun.
Q: Do you offer volume discounts for team orders?
A: Absolutely. Contact our team sales specialists at [email protected] for customized quotes on bulk purchases of ILF components, bow packages, or team apparel.
Shipping & Delivery
Q: What are your shipping options and timelines?
A: We offer two specialized archery shipping services:
- Standard Shipping ($12.95): 10-15 day delivery via DHL/FedEx with full tracking
- Free Shipping (Orders $50+): 15-25 day delivery via EMS with basic tracking
Q: Why do bow packages sometimes ship separately?
A: For optimal protection, we may ship bows and accessories in separate packages when:
- The total weight exceeds carrier limits
- Specialized packaging is required for precision components
- Certain jurisdictions have specific bow transportation regulations
Q: Do you ship to my country?
A: We ship globally except certain Asian countries and remote regions. Contact [email protected] with your location for confirmation. Note some hunting compounds may have additional restrictions.
Returns & Warranty
Q: What’s your return policy?
A: We offer 15-day returns from delivery date for unused items in original packaging. Email [email protected] to initiate. Note:
- Customized/tuned equipment may be ineligible
- Customer pays return shipping unless item is defective
- ILF components require original protective packaging
Q: How are warranty claims handled?
A: Manufacturer warranties apply to all products. For claims:
- Contact us with photos/video of the issue
- We’ll coordinate with the manufacturer
- Most claims are resolved within 10 business days
Expert Support
Q: Can you help me choose equipment for my discipline?
A: Certainly! Our San Diego team includes competitive archers who can recommend:
- Tournament-ready ILF combinations
- Hunting compound setups by game type
- Youth progression packages
- Olympic recurve configurations
Q: Do you offer bow tuning services?
A: Yes – select “Professional Tuning” at checkout for compound bows. Our certified technicians will:
- Paper-tune your setup
- Optimize cam timing
- Ensure peak performance before shipping
Need personalized assistance? Our archery specialists are available at [email protected] or +1 (619) 555-0142 (San Diego HQ). We respond to all inquiries within 24 hours, often faster for time-sensitive competition gear questions.